‘‘Getting the best out of your FM team”
This qualification is designed to give aspiring and practicing team leaders a solid foundation in their development as leader. With top down and bottom up pressures it is difficult to migrate into a team leader’s role without some professional training support. This course gives you a range of tools & insights to self manage and successfully lead others. Dates are (3 day course: 1 day per week) 10/17/24 March 2020
This course is accredited by the ILM. The ILM Level 2 Award in Leadership and Team Skills and can be attained upon successful completion of reflective reviews and one work-based assignment
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Exploring the supervisory role and responsibilities
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How to establish and position yourself as a team leader
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Planning your personal and professional development
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Setting personal objectives and team goals
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Giving and seeking feedback
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Controlling people, processes and productivity
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Effective time management
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Assertiveness
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How to manage difficult people
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Understanding stress, its effects and ways of managing it
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Communicating effectively with your team
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Planning and delivering team briefings
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