‘‘Building commercial awareness & relationships’’
This course is designed to enhance managerial skills and knowledge with a particular focus on commercial awareness and aligning the FM function with organisational goals & risks. It also explains how to build successful relationships with clients, suppliers and specialists, and is intended for FMs with a minimum of two years’ managerial experience in the field.
All qualification candidates will be required to attend a qualification induction session on this course.
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Business & FM strategy alignment
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Techniques for performance management
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Organisational risk: profile & impact
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The FM procurement & supply chain
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Effective relationships with suppliers & specialists
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Customer Relationships & managing expectations
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FM teams: recruitment; defined roles; optimising skills
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Managing Wellbeing at Work
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Workshops & Exercises
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