Quadrilect Course Detail

Facilities Management Training & Qualifications

Contract & SLA Management - 1 Day This course provides tuition for IWFM Level 4 qualifications

‘‘Successfully managing contracts and service levels’’ This course is designed to help you achieve the demanding performance requirements expected of your contracts and service level agreements. It will help you ensure that the objectives and targets set out will be met in practice, and within budget, so that promised customer benefits are delivered and service delivery improved. This course combined with The Tender Process provides tuition for IWFM Level 4 qualification unit FM4.21

> Understanding the legal framework of contracts

> Roles, responsibilities and relationships

> Measuring performance

> Why contracts fail

> Performance improvement programmes

> Dispute avoidance & resolution

> How to manage contract change & cost variation

> Virtual course 2 morning sessions

To view our latest training programme please click here.

Fees & Registration All fees are shown in pounds sterling and exclude VAT which will be charged in addition as appropriate. For more information on accommodation please visit the frequently asked questions section below. Click Register in the table below to register for the associated event.

Description	Prof. Body	Non Member
All one day courses	390.00	485.00

From	To	Course	Location	Status
09/10/24	10/10/24	Contract & SLA Management	Virtual	Available	Register
19/03/25	20/03/25	Contract & SLA Management	Virtual	Available	Register
21/05/25	21/05/25	Contract & SLA Management	London	Available	Register
15/10/25	16/10/25	Contract & SLA Management	Virtual	Available	Register

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Qualifications

Attend this course as part of a IWFM Level 4 qualification.

*Professional Body Membership Professional Body Discounted rate - who is eligible? Members of IWFM, RICS, ILM, CIOB, CIBSE, IFMA